Pricing
Try any plan free for 14 days
Every plan starts with a 14-day free trial. We set up your bot, import your knowledge and connect your number. No setup fees, no long contracts, cancel any time.
Starter
For small teams getting started
£30/month
- 1 agent seat
- 100 messages a day
- AI replies from your knowledge base
- Human handoff with full history
- Live dashboard
- Setup and onboarding included
Most popular
Growth
For busy teams with more chats
£50/month
- Up to 8 agent seats
- 800 messages a day
- Everything in Starter
- WhatsApp and Telegram
- Self-learning knowledge base
- Quarterly performance report
Business
For multiple locations and higher volume
Custom
- More agents and messages
- Multiple numbers and locations
- Custom workflows
- Priority support
- Dedicated account manager
WhatsApp conversation charges from Meta are billed separately at cost. See full pricing
Compare plans
Everything in each plan
| Features | Starter | Growth | Business |
|---|---|---|---|
| Free trial | 14 days | 14 days | 14 days |
| Agent seats | 1 | Up to 8 | Custom |
| Messages a day | 100 | 800 | Custom |
| Telegram | |||
| AI replies from your knowledge base | |||
| Human handoff with full history | |||
| Live dashboard and mobile app | |||
| Self-learning from team replies | – | ||
| Quarterly performance report | – | ||
| Multiple numbers and locations | – | – | |
| Custom workflows | – | – | |
| Setup and onboarding | Included | Included | Included |
| Support | Email and chat | Priority + account manager |
WhatsApp fees
What about Meta's charges?
Meta charges a small fee for some WhatsApp conversations, mainly messages your business starts, such as reminders and offers. Replies to customers who message you first are usually free within the customer service window.
We pass these charges on at cost with no markup, and we show them clearly in your dashboard before you are billed.
- Customer messages you first: reply within 24 hours, usually free
- You message the customer first: Meta template fee applies
- Telegram: no per-message fees
- All Meta fees shown in your dashboard, at cost
FAQ
Pricing questions
Is there a free trial?+
Yes. Every plan starts with a 14-day free trial. We set up your bot and connect your number, and you only start paying if you keep Supbotive after the 14 days. Want a quick look first? Build a test bot from your website on the Try it page.
What counts as a message?+
Every message your bot sends or receives counts towards your daily limit. If you get close to the limit we let you know, and you can move up a plan at any time.
Can I change plans later?+
Yes. Upgrade or downgrade from your dashboard. Changes apply from your next billing date.
Do you offer yearly billing?+
Yes. Pay yearly and you get two months free on Starter and Growth.
Which currencies can I pay in?+
We bill in GBP for UK customers and USD for US customers. Use the toggle at the top of the page to see your prices.
Is setup really included?+
Yes, on every plan, including during your free trial. Our team connects your number, imports your website and documents, and tests the bot with you before it goes live.
Not sure which plan fits?
Start a 14-day free trial, or talk to us and we will recommend the right plan for your message volume.
