by Supbotive | Jun 3, 2026 | WhatsApp Customer Support
A WhatsApp chatbot is an automated system that responds to customer messages on WhatsApp without a human agent needing to be online. A regular bot follows rigid scripts and breaks when customers go off script. A WhatsApp AI chatbot understands natural language,...
by Supbotive | May 21, 2026 | WhatsApp Customer Support
73% of UK users message businesses on WhatsApp daily. Online retail now accounts for over 27% of all retail sales in Great Britain. Put those two facts together and it’s clear UK ecommerce stores that ignore WhatsApp are leaving both sales and support efficiency...